Devoluciones aceptadas en los 15 días hábiles desde la compra del producto en nuestra web.
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

El producto debe estar sin uso, con etiqueta y en las mismas condiciones que lo recibiste.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

Devoluciones | Refunds (if applicable)

Una vez recibamos el producto devuelto, si todo está correcto ingresaremos en tu cuenta bancaria el valor del producto menos los gastos de envío.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

VENTA CON DESCUENTOS | Sale items (if applicable)

Los productos en oferta o con algún descuento, no tiene devolución.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Reemplazos | Exchanges (if applicable)

Reemplazamos productos que lleguen defectuosos o dañados. En el caso de desgarros en ropa procedentes de caídas en bici,  ofrecemos un descuento del 50% siempre que nos envíes la ropa rota y tengamos stock de su talla.

We only replace items if they are defective or damaged.  In case of damaged apparel caused by a bike-fall, we offer a 50% discount if you send us the broken pieces and we have your size on stock.

If you need to exchange it for the same item, send us an email at info@fernandoclaro.com and send your item to: Avda los Pirralos, 30. Dos Hermanas  ES 41700.  

Dirección y envio para devoluciones | Shipping back

Debes enviar tu producto a la dirección de nuestro taller, Avda los Pirralos, 30 Dos Hermanas  ES 41700.

To return your product, you should mail your product to: Avda los Pirralos, 30 Dos Hermanas  ES 41700

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Sizing Guide

Merino size chart

This size chart is intended for reference only. Sizes can vary between brands.

Label size India UK Bust
(in inches)
Waist
(in inches)
XS XS 4-6 32 26
S S 8-10 34 28
M M 12-14 36 30
L L 16-18 39 33
XL XL 20 42 36
XXL XXL 22 44 38
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